btg88's Privacy Policy
Your personal information is completely safe with us. btg88 is committed to protecting your privacy through SSL encryption and strict data protection practices.
This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of personal information of users ("you", "your") of the btg88 platform ("Platform", "we", "us"). Please read this Policy carefully before using this Platform.
How We Collect Information
We collect the following types of information for the purposes of account registration, transaction management, and service delivery on the btg88 platform:
1.1 Information You Provide Directly
When you register on or contact our platform, the information you voluntarily provide includes:
- Full name and date of birth
- Email address and mobile number
- bKash, Nagad, Rocket, or Upay mobile banking number (for transaction processing)
- Documents required for identity verification
- Details of your communications with our support team
1.2 Automatically Collected Information
When you browse or use the btg88 platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time spent on the platform and pages visited
- Information collected through cookies and similar tracking technologies
- Betting activity and gaming history
Purpose of Using Information
btg88 uses your information for the following purposes:
- Account management: To create, verify, and keep your account secure.
- Transaction processing: To complete deposits and withdrawals safely.
- Customer support: To resolve your complaints and queries promptly.
- Fraud prevention: To detect and prevent suspicious activity.
- Legal obligations: To comply with applicable laws and regulations.
- Platform improvement: To further enhance the user experience.
Your information will never be sold or rented to third parties. btg88 treats your privacy as its highest priority.
Information Sharing and Disclosure
Under normal circumstances, btg88 does not share your personal information with any third party. However, information may be shared in the following situations:
3.1 Service Providers
We work with trusted third-party service providers to operate our platform, such as payment processors (bKash, Nagad, Rocket, Upay). These providers receive only the minimum information necessary to deliver their specific service and are bound by confidentiality agreements consistent with this Policy.
3.2 Legal Requirements
We may provide necessary information in response to legal obligations, court orders, or lawful requests from government authorities. Information may also be shared during investigations into fraud, money laundering, or other illegal activities.
3.3 Business Transfers
In the event of a business merger, acquisition, or sale of assets, user information may be transferred. In such cases, the new entity will be required to comply with the terms of this Privacy Policy.
Cookies and Tracking Technologies
The btg88 platform uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
- Essential cookies: Ensure the core functionality of the platform, such as maintaining your login session.
- Functional cookies: Remember your preferences and settings.
- Analytics cookies: Help improve the platform by understanding usage patterns.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Data Security Measures
btg88 follows industry-leading standards to protect your information. Our security measures include:
- SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
- Secure servers: Your data is stored in a protected and controlled environment.
- Access controls: Only authorised personnel can access the information they need.
- Regular security reviews: Our systems undergo regular security testing.
- Two-factor authentication: Provides an additional layer of protection for your account.
However, it is not possible to guarantee that data transmission over the internet is completely secure. If you believe your account security has been compromised, contact us immediately at [email protected].
Data Retention Period
btg88 retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for the following reasons:
- To meet legal obligations
- To resolve disputes
- For fraud prevention and security purposes
- To maintain financial records
Once the retention period ends, information is securely deleted or anonymised.
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access Information
You have the right to know what information we hold about you and to receive a copy of that information.
7.2 Right to Correct Information
If your information is inaccurate or incomplete, you have the right to request that it be corrected or updated.
7.3 Right to Delete Information
In certain circumstances, you have the right to request deletion of your personal information. However, some information may need to be retained due to legal or regulatory obligations.
7.4 Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your information.
To exercise these rights, contact us at [email protected]. We are required to respond to your request within 30 days.
Protection of Minors' Information
btg88 provides services only to those aged 21 and above. We do not knowingly collect any information from minors. An age verification process is followed at the time of registration. If we become aware that information has been collected from a minor, we will delete it immediately.
Third-Party Links
The btg88 platform may contain links to third-party websites. These websites have their own privacy policies and btg88 is not responsible for them. We advise you to read the privacy policy of any third-party site before visiting it.
Policy Changes
btg88 reserves the right to update this Privacy Policy from time to time. If significant changes are made, we will post a notice on the platform or inform you via your registered email. The latest version will always be available on this page. Continued use of the platform will be considered acceptance of the updated policy.
International Data Transfers
Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that international data protection standards are upheld and that your information is covered by appropriate safeguards.
Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our support team is available 24/7 in both Bengali and English: